Shipping Policy
Carriers
The Tool Store Canada ships using Purolator and Canada Post. Shipping charges are calculated during the checkout process based on the destination and the items in your order.
Curbside Shipping Across Canada
We are committed to offering competitive prices on a wide selection of tools and accessories. Shipping costs are automatically calculated at checkout based on your location and the products purchased.
Heavy Item Shipping
Heavy or oversized items may display two shipping options at checkout:
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Residential Delivery
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Business Delivery (must have a loading dock)
Please choose the appropriate option. If a business address is selected but no loading dock is available, additional delivery fees may apply.
USA Shipping
Shipping to the United States is available. All applicable shipping options and rates will be shown at checkout. Please select the option that best suits your delivery needs.
Important: Inspect Your Package Upon Delivery
We strongly recommend inspecting your parcel at the time of delivery.
If your item shows visible damage:
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Do not accept the delivery
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Contact us immediately by phone or email
We will arrange to send you a replacement as soon as possible.
Contact Us
For questions about shipping, please contact our team:
Phone: 1-888-768-8370
Email: shipping@thetoolstore.ca